You can request a return within 7 days of receiving your item. To qualify, the product must be unused, unworn, with tags, in original packaging, and you must provide proof of purchase.
To start a return, email us at support@jaynuma.com
. If approved, we’ll send you a return label and instructions. Returns sent without prior approval will not be accepted.
We do not accept returns on:
Customized items
Sale items
Gift cards
Perishable, personal care, or hazardous products
If your order arrives damaged, defective, or incorrect, contact us immediately for a resolution.
For any return-related questions, reach us at support@jaynuma.com